We start by understanding how your kitchen actually runs — not by configuring a system. We find where margin leaks, which data is critical, and where faster decisions matter most.
A process tailored to diet catering, institutional foodservice, central kitchens and B2B contract operations.
The starting point
Orders live in one place, recipes in another, production in spreadsheets, purchasing in email — and the real costs only surface long after the fact.
What the process connects
INVO maps every area of a catering operation onto a single process and a single data model.
Consolidates every order source — end customers, facilities, divisions, portals and B2B — including post cut-off corrections and add-on orders.
Maps diets, menus, portions, allergens, raw materials and nutritional values, and links them straight to production.
Designs the flow from demand planning through scheduling, floor execution, packing, monitoring and replanning.
Connects production plans to ingredient requirements, suppliers, pricing, deliveries and coverage checks.
Handles deliveries, claims, receipt confirmations, service-level attainment and contract profitability.
Implementation roadmap
A phased approach that minimises risk, launches the critical processes fast, and grows the system in step with how your organisation actually works.
We map your customer types, how orders are generated, how menus are planned, how requirements are calculated, and how production, packing, logistics and cost control run today.
What we cover
We translate the team's daily work into a target system process — defining the data sources for production, freeze points, who can make corrections, and which operational alerts matter.
What we cover
We implement selectively for immediate operational value and safety, instead of deploying everything at once.
What we cover
In catering, system quality depends on the quality of master data. We organise ingredients, recipes, diets, units, portions, allergens, customers, locations, routes, suppliers and pricing.
What we cover
Each module is deployed in the context of the operational team that uses it, with an interface designed for the role — planner, production manager, technologist, procurement, customer service, logistics or external client.
What we cover
A greenfield rollout is rare. We integrate with your existing sales, e-commerce, finance, warehouse, logistics, BI and external customer tools.
What we cover
Beyond clicking through screens, we validate the full path — from an order and a post cut-off change through requirement recalculation, ingredient availability, production planning, floor execution, packing, delivery and final reporting.
What we cover
Context-specific training for each operational role — planner, technologist, production, procurement, warehouse, logistics, customer service, controlling, operations manager and administrator.
What we cover
A controlled rollout that protects production continuity — launching by a specific facility, product line, contract or process.
What we cover
The biggest value appears once the system starts collecting data from daily work. We analyse deviations, delays, waste, shortages, claims, contract profitability and production load.
What we cover
End to end
A complete data flow and every operational decision, covered from customer to profitability.
Customer data, terms of cooperation, SLA, cut-offs and service scope.
Orders, feeding counts, corrections, confirmations and demand sources.
Menus, portions, allergens, nutritional values and dietary rules.
Volume aggregation, requirement planning, execution schedule and replanning.
Ingredient requirements, suppliers, pricing, coverage and goods receipt.
Schedule, stations, workstations, floor tablets and monitoring.
Routes, releases, receipt confirmations and delivery claims.
Costs, deviations, SLA, waste, margin and management/client reports.
Why this process works
An ERP for catering has to match reality — variable orders, tight cut-offs, time pressure, ingredient shelf-life, diverse diets, batch production and manual exceptions. Our process is rooted in operational data, roles and decisions.
Raw materials, recipes, diets, meals, portions, allergens, feeding counts, cut-offs, packing, deliveries and SLA — integrated from the start.
Recipe → grammage → allergen → production → packingPlanning, procurement, production and logistics are designed as one workflow, not separate modules.
Plan → requirement → purchasing → production → releaseThe system accounts for post cut-off corrections, data gaps, delays, replanning, claims and volume changes.
Diet change after cut-off → comment → history → alert to productionEvery decision has an owner — planner, technologist, production manager, procurement, warehouse, logistics, customer service or operations manager.
Every action tied to a role and a process ownerThe system logs who changed what, when and why — critical for claims, SLA, billing and quality control.
Full change log: who · when · what · whyDeliverables
Every stage ends with a concrete result that brings order to decisions and moves the organisation closer to a stable go-live.
Operating models
The implementation adjusts across complexity levels — from a single kitchen to multi-facility, multi-contract structures with many channels.
High-volume orders, diet variants, menu options, individual packing and B2C delivery.
B2B contracts, cafeterias, schools, workplaces and canteens with recurring menu cycles.
Patient counts, departments, medical diets, cut-offs, menus, reporting, SLA and a facility portal.
Multi-site planning, central production, regeneration, inter-facility transport, intake and consolidation.
Data standardisation, centralised reporting, local and central roles, and facility performance benchmarking.
Start your implementation
We walk through your current process — orders, menus, production, procurement, deliveries, claims and reporting — show you the relevant INVO modules, the MVP priority, and where you'll gain cost control and operational visibility fastest.
The workshop defines your implementation scope, module priorities and a possible go-live plan for your organisation.